Shipping, Delivery & Product Guarantee
SHIPPING & DELIVERY
Free Ground Advantage USPS shipping within the Continental United States on all orders over $100* and for Gift Certificates, excluding orders for Austin Air Purifiers.
Add one business day to presented shipping time window to allow for facility fulfillment. Projected shipping windows are the responsibility of the USPS, not Tummy Temple.
* Some products may require Priority Express Shipping to avoid spoilage (e.g. Body Bliss Massage Butter). Priority Express Shipping price is determined by destination and weight and are not included in the free shipping offer.
All orders that ship outside of the Continental United States ship at standard rates.
OUR PRODUCT GUARANTEE
Products may be returned within 30 days of receipt if dissatisfied.
Please contact our Care Coordinators at 206-729-6211 with the product name and purchase date. Return requests will be reviewed and processed.
- Unopened bottles can be returned for any reason for a full refund within 30 days of purchase.
- Opened bottles returned within 30 days from purchase will be provided with an account credit.
- No credits will be given to complaints that are received after 30 days from the date of purchase.
- You must have a valid shipping address on file with us.
- Drop Shipments include a $6.00 handling fee plus shipping charges.
Please note: Packages that are received without approval will be returned to the sender.
If you received a package that has been damaged, please save the original box and all of the contents. Please call us as soon as possible. Claims for defective or damage product must be made within 7 days of receipt of product(s).
If you have any question/concerns, please contact Tummy Temple at 206-729-6211.